Customers Can’t Believe Costs Connected To Financing, Leasing Pets


SO YOU HAVE HEARD OF THE FINANCING A CAR BUT WHAT ABOUT FINANCING A DOG, CERTAIN STORES ARE OFFERING PAYMENT PLANS, MAYBE THAT IS NOT A SURPRISE FOR HIGH-PRICED PUPPIES AND WHEN SOME PEOPLE ARE CLAIMING THAT THEY ARE GETTING DUPED BY MISLEADING CONTRACTS THEY CALL OUR INVESTIGATE, ALANA? THEY ONLY REALIZED HOW MUCH THEY OWED AFTER IT WAS TOO LATE. MARSHALL? LET’S GO. HE WAS THE DOG LOUISE ORTEGA ALWAYS WANTED BUT COULD NEVER AFFORD. A PUREBRED FRENCH BULLDOG. OUT OF REACH UNTIL ORTEGA SAW THESE. ADS FOR PUPPIES, THAT COULD BE FINANCED WITH AS LITTLE AS A ZERO DOWN. ALL ORTEGA NEEDED TO DO WAS DRIVE TO THE PET STORE NEAR HOUSTON, A STORE THAT OFFERS FINANCING FOR PUREBRED DOGS. THEY SAID THEY HAD PLENTY OF THE $2500 DOGS AND THAT I COULD GO DOWN AND GET ONE OF THEM. BUT WHEN HE ARRIVED A SALESPERSON SAID THOSE CHEAPER DOGS WERE NOT AVAILABLE. AND THE PRICE FOR MARSHALL, $5500. I WAS DISAPPOINTED AND SAD, I HAD DROVE EIGHT HOURS AND I FELT, PRETTY BAD. THAT IS WHEN PETS ARE US OFFERED A SOLUTION, FINANCING. THROUGH ONE OF SEVERAL OUT-OF- STATE COMPANIES. AN EMPLOYEE APPROVED HIS GIRLFRIEND ONLINE, IMMEDIATELY. THEY JUST GAVE US A NUMBER TO CALL. BUT SHE ONLY QUALIFIED FOR HALF THE COST. SO PETS RS LET ORTEGA’S NEXT WIFE FINANCED THE OTHER HALF. BUT, A LEADER EMAIL REVEALED A STAGGERING COST, AND APR OF 151% MEANING THE AMOUNT FOR HALF OF MARSHALL’S PRICE COULD END UP COSTING MORE THAN $8000. WE FOUND MULTIPLE CUSTOMERS WHO FILED COMPLAINTS WITH THE ATTORNEY GENERAL, CLAIMING THEY WERE MISLED, BLINDSIDED BY HIGH RATES AND FEES. PETS ARE US USES THREE OUTSIDE FINANCE COMPANIES, LENDING USA, MY PET FUNDING AND EASY PAY FINANCE. EACH PROMISING FAST AND EASY APPROVALS DONE ONLINE. AND IN MOST CASES, ALL YOU NEED IS A CELL PHONE AND AN EMAIL ADDRESS, BANK ACCOUNT AND A MONTHLY INCOME OF AT LEAST $1000, FOR LENDING USA LOAN APPLICANTS PROVIDE FINANCIAL INFORMATION LIKE YOUR INCOME, MORTGAGE, EMPLOYMENT STATUS AND BANK NUMBERS, MY PET FUNDING OFFERS CLOSED AND LEASES, PROCLAIMING OTHER WEBSITE, NO CREDIT, NO PROBLEM, A CALCULATOR SHOWS YOUR POTENTIAL MONTHLY PAYMENT AND YOUR BUYOUT OPTIONS, OVER THE PHONE A REPRESENTATIVE WITH EASY PAY FINANCE HAS INTEREST RATES SAY THEY DEPEND ON CREDIT HISTORY WITH RATES RANGING BETWEEN 29 AND 200%. DEPENDING ON THE FINANCE COMPANY, MERCHANTS LIKE PETS RS PAY A 2.99 TO 5% FEE ON EVERY CONTACT, BUT BEYOND THAT, IT IS UNCLEAR HOW MUCH THESE COMPANIES ACTUALLY PROFIT OFF PET PURCHASES. MY PET FUNDING AND LENDING USA, NEVER ANSWERED OUR QUESTIONS. WE ALSO ASKED WHETHER THE TERMS OF THESE CONTRACTS ARE CLEAR ENOUGH. ONLY A SPOKESPERSON FROM EASY PAY RESPONDED, WRITING, EASY PAY HAS EASY-TO-READ CONTRACTS AND A SIMPLE APPLICATION PROCESS WHICH ALLOWS THE CUSTOMER TO SEE THEIR APR IN TERMS IN PLAY LANGUAGE PLAIN LANGUAGE UP TO THREE TIMES BEFORE THE CUSTOMER AGREES TO SIGN. HELLO. HOW ARE YOU? SO WE VISITED THE STORE TO SEE HOW THE PROCESS WORKS. LISTEN AS AN EMPLOYEE SAYS DOGS START AT $6500. DO YOU SUPPLY MONTHLY PAYMENTS AND OTHER COMPANIES? I WAS TOLD NO MATTER WHAT, THE DOG WOULD NOT BE REPOSSESSED. YOU KNOW, IF I LOST MY JOB OR COULD NOT MAKE A PAYMENT ANYMORE, WHAT WOULD HAPPEN? IT COULD MESS UP YOUR CREDIT. CONSUMER ATTORNEY, DANIEL SAYS WHILE THESE AGREEMENTS ARE LEGAL, IT IS MISLEADING TO NOT DISCLOSE COSTS. I WOULD CALL IT A DECEPTIVE TRADE PRACTICE, I WOULD CALL IT UNCONSCIONABLE. THE OWNER DECLINED AN INTERVIEW, INSTEAD SHE SENT AS AN EMAIL SAYING CUSTOMERS ARE NOT MISLED, AND THAT THE PAYMENT IS BETWEEN THE CUSTOMER AND THE FINANCE COMPANY. ORTEGA SAYS AT THE TIME, HE WAS BLINDED WITH EXCITEMENT, BUT NOW ADMITS HE SHOULD HAVE LOOKED CLOSER AT WHAT THEY WERE SIGNING. IT IS EASIER TO MANIPULATE SOMEBODY WITH A PUPPY. YOU CAN READ THE OWNER’S ENTIRE RESPONSE ON OUR WEBSITES, DFW.CBSLOCAL.COM, THOUGH THAT WOULD BAN PUPPY LEASING HAVE BEEN FILED BY TWO LAWMAKERS INCLUDING A HOUSTON REPRESENTATIVE WHO SAYS HER BILL WAS INSPIRED BY THIS VERY STORE, PETS R US, BUT WE CANNOT STRESS ENOUGH THAT ANY TIME YOU ARE SIGNING ONE OF THESE AGREEMENTS YOU HAVE TO

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